Privacy Policy
Effective Date: 14th July, 2025
This Privacy Policy outlines how Source (a concern of Prokritee) collects, uses, protects, and discloses your personal information when you visit our website or make a purchase from us.
By accessing or using our platform, you consent to the collection and use of your information in accordance with this policy.
Legal Compliance
This policy is governed by and complies with:
- Digital Commerce Operation Guidelines 2021 (MoC, Bangladesh)
- Information and Communication Technology (ICT) Act, 2006
- Digital Security Act, 2018, especially:
- Section 26: Unlawful collection/use of identity information
- Section 28: Violation of privacy of personal data.
Information We Collect
We may collect the following types of data:
- Personal Information
- Full name
- Phone number
- Email address
- Billing and shipping address
- Payment information (via secure gateway, we do not store card details)
- Non-Personal Information
- IP address
- Browser type
- Device information
- Usage data (pages visited, time spent, location etc.)
Purpose of Data Collection
We collect and process your information for the following purposes:
- To fulfill orders and provide customer service
- To communicate order status and offers
- To verify identity for COD orders
- To enhance user experience and personalize content
- For legal compliance and record-keeping
We do not collect or store sensitive personal information such as religious beliefs, biometric data, or financial passwords.
Consent
As per the Digital Commerce Operation Guidelines 2021, user consent is required before collecting or using any personal data. By using our website, you agree to our data collection and usage policies as described here.
You may withdraw your consent at any time by contacting us at:
source@prokritee.com
Data Storage and Security
- Your data is stored on secure servers with appropriate technical and organizational safeguards.
- We use SSL encryption, firewall protection, and secure hosting to protect your information.
- Access to personal data is strictly limited to authorized personnel only.
Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information only in the following cases:
- With trusted logistics or payment partners, solely for order processing
- When required by law, regulation, or court order
- For fraud prevention or security investigations
Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Track website analytics and user behavior
- Offer targeted advertising (only with your permission)
You may disable cookies from your browser settings, though it may affect functionality.
User Rights
Under Bangladeshi digital laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- File complaints with the Bangladesh Telecommunication Regulatory Commission (BTRC) or relevant authorities if your privacy is violated
Data Retention
We retain your data:
- For as long as necessary to fulfill the purposes outlined in this policy
- In compliance with tax and accounting obligations
- You may request deletion of your account/data at any time
Children’s Privacy
Our platform is not intended for users under the age of 15. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for prompt deletion.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site constitutes your acceptance of any updates.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: source@prokritee.com
Phone: +880 17*******
Address: 1/1 Asad Avenue, Mohammadpur, Dhaka 1207, Bangladesh.